Where Puffin lives
The main way to talk to Puffin is the chat panel. Click the Puffin icon in the left sidebar to open it.

Three things Puffin is good at
Understanding the schedule
Ask why someone is on a block, why a week looks short, or what changed since last version.
Sharing with other teams
Ask for coverage summaries, call counts, or an alert digest you can paste into an email.
Making changes
Suggest a swap or have Puffin find one. Every proposal is pre-checked against your rules.
How to use Puffin
Asking Puffin
How to open Puffin and ask a good question.
Puffin's answers
What plan cards, comparisons, and tables mean, and how to act on them.